When you navigate our Wedsite, we receive, collect and store the information you entered, or otherwise provided, on our website. In addition, we collect Internet Protocol (IP) address used to connect your computer to the Internet; login data, email address, password, computer and connection information as well as purchase history. We may use software tools to track information about your session, including page turnover time, duration of visits, interaction, and the methods used to navigate away from page.

We may also collect personal data (including names, emails, passwords, and communications), payment details (including credit card information), comments, suggestions, product reviews, recommendations and personal profiles.

How do we collect your information?
When you navigate our website, as part of the process, we collect the personal information that you provide, such as your name, shipment address and email address. Your personal information will never be shared. It will be used only for the specific reasons stated above.

Why do we collect personal data? We collect data in order:
• To correctly execute and operate the services we offer;
• To provide our users with ongoing customer and technical support;
• To contact visitors and users with general and or personalized service-related notices and promotional messages;
• To create aggregate statistical data, inferred, and or non-personal, that will help us improve our respective services in the future.
• All data is collected in compliance with applicable laws and regulations.

How do we store, use, or share personal information we have collected? In compliance with the Federal Law on Protection of Personal Data Held by Individuals articles 16, 17, and 36 and in compliance with its regulations, we must inform you that we exercise all precautions in collecting personal data, including financial information. ZAPATIK Calzado Artesanal® takes full responsibility for properly safeguarding the database containing customer information. Our Website has organizational and technical processes and procedures in place to protect your personal information at all times. Information is properly protected under the provisions of administrative, technical, and physical security, set down by the Material Law, to protect against possible damage, fraud, alteration, or unauthorized third-party access.

Personal data, provided on our Website, will only be used for the following purposes: (i) registration, (ii) identification and verification, (iii) contact, (iv) billing, (v) notifications, (vi) quality assessments, (vii) impact assessments, (viii) in collaboration with our business and technology partners, (ix) marketing, (x) research and (xi) special promotions.

We do not process sensitive, personal information without your consent unless otherwise permitted by applicable laws. By sensitive information, we speak of such personal data as may occasion cause for discrimination and or incur danger upon our customers. In the event that sensitive, personal information is provided, and with consent, costumers must agree, in advance and at the time of that consent, to keep ZAPATIK Calzado Artesanal free of any charge or problem claim.

ZAPATIK Calzado Artesanal has implemented administrative, technical, and physical security measures to protect your data. We also require that such security measures be adhered to by the service providers we may hire as well as our technology partners.
If you have any questions or doubts, please feel free to contact us at any time by e-mail at: contacto@zapatik.com.

It is within your right to initiate the procedure for withholding, rectifying, canceling, or limiting access to your personal data. You may also choose to revoke consent authorized on a previous occasion by means of a written request sent to the e-mail address aviso@zapatik.com. An email to this address must include: (a) name and address, or any other information with which we may communicate/respond to your request, (b) official ID or, if applicable, legal representation, (c) clear and precise description of the personal data on the subject of which you request to exercise any of the aforementioned rights, (d) clearly stated instructions to revoke your consent to the processing of your personal data so that they may not be used, (e) any other details that will help us locate and identify the personal data to which you pertain.

We would like to also inform you that ZAPATIK Calzado Artesanal may, for non-commercial purposes, may share your personal information with specific third parties such as our subsidiaries, affiliates, marketing partners, and technology partners for the provision and improvement of services. Under no circumstance will we choose to market, sell, or rent out personal information about our customers.

In accordance to applicable law, we reserve the right to change our Privacy Policy at any time. If, however, there are any changes to our Privacy Policy, you will be notified via email from ZAPATIK Calzado Artesanal.

The Data Subject acknowledges and accepts that this Privacy Notice is available through our ZAPATIK Calzado Artesanal Website and that by clicking on "accept" or otherwise continue browsing our Website, or by providing your data through the same or through any electronic means (email, etc.), constitutes an express manifestation of your consent to carry out the processing of your personal data, under the terms set forth therein.
We are hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products, and services to you. Your data may be stored through Wix.com's data storage, databases and general Wix.com applications. They store your data on secure servers behind a secure firewall.

All of the direct payment gateways offered by Wix.com and used by our company adhere to the standards set forth by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our visitors?
When necessary, we may contact our customers and site visitors with notices regarding your account. Subjects may include technical troubleshooting with your account, responding to a claim or resolving a dispute, collecting fees or money owed, or requesting a survey. We may also send updates about our company, or, when necessary, contact you to enforce the rights we reserve within our User Agreement, applicable by national laws, and or any other agreements we may have with you. On such occasions, we may communicate with you via email, telephone, text message, and or postal mail.

If you do not wish for us to process, hold, or store your data, please contact us at: contacto@zapatik.com.

Privacy Policy Updates

By law, we reserve the right to modify and or update our privacy policy at any time. To be on top of our terms and your rights, we ask that you please review our policies frequently. Changes and clarifications will take effect immediately upon posting on our Website. If material changes are made to our policy, we will notify you of that update. It is our duty to keep you informed about what information we collect, how we use it, and under what circumstances, if any, we process, or share the information.

If you wish to review, correct, amend or delete any personal information we hold in our database, you are invited to contact us at contacto@zapatik.com.